At Ankle to Toes Podiatry, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines our practices in compliance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). We value the trust you place in us and strive to protect your personal information with the utmost care.
1. Collection of Personal Information:
We collect personal information for the primary purpose of providing quality podiatry and diabetes education services. This may include, but is not limited to, your name, contact details, medical history, and health information. We only collect information that is necessary for your podiatry care, treatment and diabetes education.
2. Use and Disclosure:
Your personal information will only be used and disclosed for the primary purpose for which it was collected, or for a related secondary purpose that you would reasonably expect. We may share information with other healthcare providers involved in your care, treatment and diabetes management, with your consent.
3. Data Security:
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our electronic systems are secure, and physical records are stored in a safe and controlled environment.
4. Access and Correction:
You have the right to access your personal information held by us and request corrections if needed. We will respond to such requests within a reasonable timeframe, as per the APPs.
5. Anonymity and Pseudonymity:
Where practicable, we will allow you to remain anonymous or use a pseudonym when interacting with us. However, in some circumstances, this may impact the quality and effectiveness of the podiatry services we provide.
6. Direct Marketing:
We respect your privacy choices, and we will only use your personal information for direct marketing purposes with your explicit and informed consent. You have the right to opt-in to receiving marketing communications from us. Rest assured, your decision to opt-in is entirely voluntary, and you can easily withdraw your consent at any time. We are committed to providing you with control over how your information is used for marketing purposes.
7. Cross-Border Disclosure:
In certain instances, non-health information may be stored and processed by services located outside Australia to enhance the efficiency of our operations. Any such overseas services undertake to adhere to a level of privacy provision at least equivalent to Australian requirements. We ensure that your personal information remains protected and secure, even when processed internationally, by establishing agreements with overseas entities that prioritize privacy in accordance with the Australian Privacy Principles. Rest assured, we take every measure to safeguard your information, regardless of its location.
8. Complaints:
If you believe your privacy rights have been violated, please contact us using the details provided in this brochure. We take privacy complaints seriously and will respond to your concerns promptly.
9. Updates to this Policy:
This Privacy Policy is subject to regular review and may be updated to reflect changes in legislation or our practices. The latest version will be available on our website.
Contact Information:
Ankle to Toes Podiatry
PO Box 882, Wahroonga NSW 2076
Phone: 0423 080 329
Email: quincy@ankletotoes.com.au
Thank you for entrusting us with your podiatry and diabetes education needs. We are dedicated to maintaining the highest standards of privacy and confidentiality.
Effective Date: 1st December, 2023